All sales are absolutely final. We do not offer refunds, exchanges, or cancellations under any circumstances. By purchasing from Tiny Luxury Hair Co., you acknowledge and agree that you fully understand this policy before completing your purchase.

By placing an order, you agree that:

• Your billing information is accurate and belongs solely to you.
• You are authorizing the payment method used at checkout.
• You are fully liable for the charge and may not dispute it with your bank as “unauthorized” once fulfilled.

Any attempt to file a chargeback will be considered fraudulent. We reserve the right to pursue legal action, including reporting fraudulent activity to credit bureaus, payment processors, and law enforcement. You agree Tiny Luxury Hair Co. will be entitled to recover all legal fees, costs, and damages incurred.

Your privacy matters to us. We only collect the information necessary to process your order and improve your shopping experience. This may include your name, email, shipping address, and payment information. We will never sell, rent, or share your personal information with third parties except as required to complete your order (e.g., shipping carriers, payment processors).

By using our site, you consent to the collection and use of your information as outlined here.

Processing times vary by collection:

• Natural Collection: 2–4 business days
• Colored & 613 Collection: 3–5 business days

Shipping typically takes 3–7 business days after processing. All orders are shipped via tracked services. Tiny Luxury Hair Co. is not responsible for lost, stolen, or delayed packages once handed to the carrier.

By purchasing from Tiny Luxury Hair Co., you agree to all policies listed on this page. Continued use of our site signifies acceptance of these terms. Policies may be updated without notice, and it is your responsibility to review them periodically.